PSMJ Resources, Inc., in partnership with Client Savvy, have recently selected MSA Professional Services (MSA) as a winner of the 2018 Premier Award for Client Satisfaction, honoring architecture and engineering firms that deliver a truly exceptional client experience.
Premier Award winners will be honored at THRIVE 2018, PSMJ’s annual conference held October 22-24 in San Diego, California.
“These firms have set themselves apart from competition through creating great experiences and outcomes for their clients.” stated PSMJ Resources Founder and CEO Frank A. Stasiowski, FAIA. “As we hear more and more frustration from architects and engineers about downward pressure on fees, delivering a best-in-class client experience is one of the best ways to differentiate your firm.”
This award is based on data collected from 280,000 surveys across 300 firms and is the only designation in the industry that highlights firms’ commitment to client experience. PSMJ and Client Savvy have been working together since 2009 to research and identify top firms within the professional services world, 24 of which are honored with the receipt of the Premier Award.
“MSA is honored to receive this award,” said Jim Holz, director of client services at MSA. “Our Leadership Team is committed to making the client experience a top priority, and client satisfaction is integral to our success as a firm as well as to the success of the communities we serve. Thanks to the entire MSA team for their efforts, and congratulations to all the award winners.”
Read more about the award and other award winners here.
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